Innovative Cleaning Services is a Birmingham based commercial cleaning company that has operated since 2010. We support businesses and manage properties across the West Midlands, the East Midlands, Greater Manchester, London and High Wycombe. This guide sets out what our company does and the services we provide, without turning every answer into a sales pitch.
Key Takeaways
Commercial cleaning covers routine, deep, specialist and requested visits that keep business premises clean, hygienic, safe and suited to the operations carried out inside them. Before contacting a cleaning company, it is worth asking a simple question: does this provider offer the type of cleaning my premises actually need? A sound cleaning plan reflects the building itself, the people who use it, the surfaces and equipment present, the nature of the operations and the compliance controls that apply.
Our standard service adapts to the needs of each site. General cleaning typically covers rooms, work areas, entrances, outdoor spaces, washrooms, kitchens, floors, frequently touched surfaces and internal glass, among other areas. Visits may take place daily, several times a week, periodically or as a single scheduled clean.
Deep cleaning addresses tasks that routine visits do not fully resolve. This can include carpet cleaning, detailed room cleaning, kitchen degreasing, oven and refrigerator cleaning, washroom descaling, window frame cleaning and the treatment of heavy built-up dirt or residue.
Some premises also contain server rooms, HVAC plant or other electrical and mechanical assets. We can arrange controlled cleaning around these areas, subject to a risk assessment, access permission and the client’s own site procedures.
This service is not limited to offices and hotels. We support factories, warehouses, logistics hubs, retail premises, schools, gyms, communal buildings and managed residential properties, including our communal area cleaning service for blocks, HMOs and student developments.
A clean site is often judged on presentation, but the underlying reason for routine cleaning sits in health and safety compliance, not just first impressions.
HSE’s most recent Key figures for Great Britain 2024 to 2025 record 1.9 million working people suffering from a work related illness, alongside 40.1 million working days lost to work related illness and injury, at an estimated cost of £22.9 billion. Cleaning alone does not remove these risks, but poor site cleanliness contributes directly to slip and trip hazards, the spread of infection and exposure to hazardous substances, all of which fall within an employer’s duties under the Health and Safety at Work etc. Act 1974.
Treating cleaning as part of a wider risk management approach, rather than a cosmetic extra, is what separates a compliant site from one that simply looks tidy.
The useful question is not which provider makes the biggest claim. It is which provider can offer trained staff, a flexible schedule, safe working methods and consistent supervision throughout the contract.
Since 2010, Innovative Cleaning Services has built its approach around a set of practical standards:
A dependable service also depends on clear communication. We make sure every client knows who manages the contract, how issues are reported, what the cleaning team will complete and which tasks sit outside the agreed scope.
| Consideration | In House Team | Outsourced Provider |
|---|---|---|
| Staffing and cover | You manage recruitment, training and sickness cover directly. | The provider manages staffing, training and cover as part of the contract. |
| Compliance responsibility | Sits fully with your business, including COSHH, PPE and equipment duties. | Shared with the provider through the service level agreement and their own procedures. |
| Flexibility | Can be harder to scale up or down quickly. | Schedules and staffing can flex with notice as site needs change. |
| Specialist equipment | Usually purchased and maintained in house. | Typically supplied and maintained by the provider. |
| Cost structure | Fixed staffing cost regardless of demand. | Cost aligned to agreed scope, frequency and contract terms. |
Commercial cleaning varies by industry because of the spaces involved, the nature of the operations and the compliance standards that apply. Before preparing a cleaning plan, we consider the type and size of the spaces, footfall, operational risk, surfaces and the equipment in use. These factors shape the products, procedures, staffing levels and supervision required. Innovative Cleaning has sort all types of solutions for all kind of cleaning requirements.
A single headline rate rarely reflects the true cost of a cleaning contract. We assess a range of cost drivers before proposing a price:
Our pricing follows a discussion and, where appropriate, a site visit. We then prepare a service level agreement and scope of work before finalising the commercial proposal. Pricing may use an hourly rate, a fixed price per visit, a monthly contract charge or a single project figure. Requested work is priced against the specific request, since labour, equipment and timing vary considerably.
Compliance shapes how we plan, deliver, supervise and review every contract. We follow applicable statutory duties and apply recognised quality, environmental and safety principles within our operating procedures. The Health and Safety Executive (HSE) cleaning guidance informs how we manage common cleaning risks.
Additional duties apply depending on the site. These include the Work at Height Regulations 2005 for high level window cleaning, food hygiene controls for kitchens, infection prevention procedures for healthcare settings, the Construction (Design and Management) Regulations 2015 on applicable projects, and specialist controls for clinical, chemical or hazardous waste. Our environmental planning also considers recognised WRAP resource efficiency guidance where relevant.
Commercial cleaning is the routine, deep and specialist cleaning of business premises, covering offices, industrial sites, retail units, communal buildings and similar properties, as distinct from domestic cleaning in private homes.
The Control of Substances Hazardous to Health Regulations (COSHH) require employers to control exposure to hazardous substances, including many cleaning chemicals, through proper selection, storage, training and PPE.
The British Institute of Cleaning Science is the recognised UK body for cleaning industry training and standards. BICSc trained staff follow consistent, recognised cleaning methods.
A service level agreement, usually shortened to SLA, is the document that sets out the areas, tasks, frequency, standards and reporting arrangements agreed between a client and their cleaning provider.
Our Birmingham base supports contracts across the city and the surrounding districts, including Harborne, Edgbaston, Moseley, Erdington, Kings Heath and Shirley, subject to scope and staffing requirements. Across the wider West Midlands, we also cover Solihull, Coventry, Wolverhampton, Walsall, Dudley, Sandwell, Sutton Coldfield, West Bromwich, Halesowen, Oldbury, Smethwick, Stourbridge and Brierley Hill.
Our reach extends further into Tamworth, Redditch, Bromsgrove, Cannock, Lichfield, Nuneaton, Rugby, Leamington Spa, Warwick and Kidderminster.
Beyond the core region, we provide cleaning support in Derby, Nottingham, Leicester, Manchester, London and High Wycombe.
It is not always obvious when a cleaning arrangement has fallen behind what a site actually needs. A few common indicators are worth watching for:
Any one of these on its own may not signal a problem, but two or three together are usually a reasonable trigger to review the current arrangement.
Yes, where they suit the surface, the risk and the hygiene result required. We favour concentrated, low impact products, controlled dosing, reusable materials and water conscious methods. An environmental preference never justifies using an unsuitable product or lowering the agreed cleaning standard.
We provide both. Clients may appoint us for regular daily, weekly, monthly or longer term cleaning, as well as single deep cleans, changeovers and urgent tasks. The service model depends on the operational need rather than a fixed contract length.
A good cleaning proposal answers practical questions: which spaces need attention, how often, at what time, under which compliance controls and against which measurable standard.
Innovative Cleaning Services can assess your premises, prepare a suitable scope and provide a clear commercial proposal. To discuss regular contract cleaning, a single requirement or a specialist task, get a free quote, call 0808 280 2662 or email info@innovativecleaning.co.uk.
