The Complete Guide to Medical Facility Cleaning Standards in the UK

Cleaning a medical facility such as a dispensary, hospital, clinic, or emergency care centre is a critical responsibility.

All these facilities require far higher standards of cleanliness and compliance than other industries.

A clear reason is that a lot of patients, each with their own illness or disease, may contract healthcare-associated infections (HAIs).

An in-house cleaning team might be a good choice if the team knows the medical-facility cleanliness standards; otherwise, it’s a poor choice.

Here comes the medical facility cleaning services in the UK, which is the safest option. Let’s learn why.

Key takeaways

UK Cleaning Standards for Medical Facilities
Things to Consider When Healthcare Facility Cleaning
How to Choose the Right Medical Facility Cleaning Service
Why Innovative Cleaning Services (UK)

A detailed Insight into the UK Cleaning Standards for Medical Facilities

First, let’s talk about the main cleaning standards that must be followed in any healthcare sector:

NHS National Standards of Healthcare Cleanliness 2025

These standards set how healthcare facilities plan, do, and prove cleaning. They use Functional Risk (FR) categories and a public star-rating to show results. They also set how audits work and how teams record evidence. The 2025 update applies across NHS organisations and replaces the 2021 version. (NHS England)

The NHS National Standards of Healthcare Cleanliness 2025 set six Functional Risk (FR) categories. Each FR level has a target audit score and a suggested audit frequency. FR1 is the highest risk and needs the tightest standard; FR6 is the lowest and needs less frequent checks.

FR1–FR6 at a Glance

Why this matters: the higher the FR, the more often you clean and audit, and the higher the score you need. Those scores roll up into your public star rating, so keeping clear evidence and delivering stable results will pay off.

Notes

Not to follow blindly: NHS gives the table above as a guide. Organisations may set a different frequency if that better protects patients. Review your schedule often.

Choose the right FR for each area: Start by mapping every room to the proper FR. Your trust policy should list examples for each FR and how to audit them.

NIPCM for England (the practical “how-to”).

The National Infection Prevention and Control Manual is an evidence-based, step-by-step guide. It is mandatory in NHS settings, and its core Standard Infection Control Precautions (SICPs) apply in all care settings. Use it to train staff and write simple, clear SOPs. (NHS England)

Standard Infection Control Precautions (SICPs) are the everyday safety habits used with every patient, every time, because you can’t always tell who might be infectious. Think of them as your baseline routine:

Clean hands first, last, always. Wash or sanitise at the right moments (before/after patient contact, before aseptic tasks, after body-fluid exposure, etc.).
Respiratory hygiene. Catch coughs/sneezes, use tissues, bin them, and clean hands. Offer masks when appropriate.
PPE, but only what’s needed. Gloves, apron/gown, eye/face protection, put on and take off the right way, at the right time.
Patient equipment & the environment. Clean and (where needed) disinfect between patients; focus on high-touch points and follow colour-coding.
Linen management. Bag at the point of use, don’t shake or hug linen, and keep clean and used items separate.
Waste management. Segregate correctly (domestic, clinical, sharps), close bags properly, and store safely.
Blood & body fluids. Treat spills promptly with the right products, use sharps safely, and report/act on incidents.

Bottom line: assess the task, pick the right precautions, do them every time, and record what matters. Make SICPs a habit, not a hassle.

CQC Expectations (what inspectors look for).

Care Quality Commission (CQC) is the independent regulator of health and adult social care services in England. It checks if you assess, manage, and control infection risk, and how you share concerns. For adult social care, CQC also provides an information-gathering tool to help you show evidence. Keep policies, logs, and actions easy to find. (cqc.org.uk)

NICE support (the quality bar).

NICE QS61 is a 2014 UK National Institute for Health and Care Excellence (NICE) Quality Standard for preventing and controlling healthcare-associated infections in adults, young people, and children across primary, community, and secondary care settings.

It outlines specific, measurable statements for high-quality care and includes quality measures focusing on antimicrobial stewardship, hand hygiene, urinary catheters, vascular access devices, and education on infection control.

NICE QS61 lists short, clear quality statements for safe care. Map your audits, training, and reviews into these statements so leaders can track progress. (NICE)

COSHH (chemical safety)

Staff follow strict Control of Substances Hazardous to Health (COSHH) in a medical facility when storing, using, and reviewing cleaning and disinfectant chemicals. Trained staff to use the right PPE and keep Safety Data Sheets and risk assessments up to date.

Safe use of Product (EN standards)

When you claim a disinfectant “works,” show the right EN test: EN 1276 (bactericidal), EN 13697 (surface test), EN 14476 (virucidal), and EN 16615 (disinfectant wipes, “4-field” test). File the certificates with your SOPs. (BSI Knowledge)

Comparison table, EN standards & where to use them

Standard	Target (bacteria/virus/fungi)	Typical use case (surface/wipe/solution)	Evidence to file
EN 1276	Bacteria	Solutions for general disinfection (after cleaning)	Current certificate/test report
EN 13697	Bacteria, yeasts/fungi (surface test)	Hard non-porous surfaces	Current certificate/test report
EN 14476	Viruses	Medical-area disinfectants	Current certificate/test report
EN 16615	Bacteria/yeasts (wipes, 4-field)	Wipes/mops with mechanical action	Current certificate/test report

Use the standard that fits the task and keep proof with COSHH and SOP packs.

Where each setting fits in Medical Facilities.

Hospitals, GP surgeries, dental practices, community clinics, and care homes all use this mix. The NHS standards set the cleaning framework; the NIPCM gives daily steps; CQC checks outcomes; NICE guides quality; HSE/COSHH keeps chemical use safe. (NHS England)

HTM Specialisations in Medical Facility You Can’t Ignore (01-01, 01-05, 01-06, 07-01)

Some rooms need extra rules. This is where Healthcare Technology Management (HTM) comes in. It falls under four categories:

HTM 01-01 offers best practices on how to clean and sterilise surgical instruments in acute care.
HTM 01-05 sets what “good” looks like in dental practices for cleaning, sterilising, testing, and recording reusable instruments.
HTM 01-06 focuses on flexible endoscopes and Automated Endoscope Reprocessor (AER) steps, leak tests, cleaning, disinfection, drying, and storage.
HTM 07-01 explains healthcare waste: how to sort, store, move, and document waste (including sharps).

Use these with the NHS 2025 cleanliness standards: keep your FR mapping and audits, then layer the HTM steps for theatres, dental rooms, endoscopy suites, and waste areas. NHS England

What a compliant cleaning programme looks like in a Medical Facility

Your compliant cleaning process should be “simple, clear, repeatable. So, follow these to get best cleaning outcomes:

Map up your place

Split the building into zones (wards, clinics, waiting areas, offices). In each room, list the high-touch points (bed rails, chair arms, door handles, keyboards, taps).

Set how often to clean

Give every room an FR level (FR1–FR6). Higher risk = clean more often and audit more often. Post your star rating where people can see it.

Do a Two-stage Cleaning First

use detergent to remove dirt and then disinfectant when the risk says so. Keep the surface wet for the full contact time shown on the label.

Stop cross-contamination

Follow colour-coding (e.g., red for washrooms, blue for general areas). Don’t move mops and cloths between zones.

Make PPE easy

Show which PPE to wear for each task. Teach donning/doffing the right way.

Track your Kit

Keep equipment logs: what was used, where, when, and by whom. Swap heads and clothes at the right times.

Plan terminal cleans

After discharge or when isolation ends, do a terminal clean. Your IPC team can help set the trigger and steps.

Benchmark the Whole Plan

Build everything to the NHS 2025 standards: FR categories, audits, and star ratings. Keep it simple. Keep it visible.

Evidence CQC/NHS Want to See

You need proof that your plan works day-to-day. Keep it neat, dated, and easy to find.

People & Skills

Think of this as your “who and how trained” section.

Training matrix: Keep a simple table showing each team member, their role, and the date they were trained or refreshed.
Right skills for the job: Ensure that everyone’s training aligns with their work. For example, cleaners who work in clinical areas should understand healthcare cleaning basics. The BICSc model is a great guide for this.
Competency checks: Periodically, verify that staff can still perform tasks correctly, including putting on and taking off PPE, following cleaning steps in sequence, and handling waste safely.

Chemicals & Safety (COSHH)

This part is all about keeping people safe when using cleaning products.

Safety Data Sheets (SDS): Each product must have an SDS that explains what it is, how to use it safely, and what to do in an emergency. Keep these easy to find.
Risk assessments: Do a COSHH assessment for each chemical. This means checking what could go wrong and how to prevent it (for example, wearing gloves or goggles).
Dilution and batch records: If a product needs mixing, write down when it was mixed, by whom, and in what ratio. That way, you can prove it was made and used correctly.

Audits & Performance

Here’s how you show your cleaning plan really works.

Visual audits: A simple score or checklist that shows which areas were clean and which need more work. Do this regularly and note the date.
Technical or efficacy checks: Sometimes you need more than a look, for example, an adenosine triphosphate (ATP) test that shows if a surface is truly clean.
Actions and CAPA: CAPA means Corrective and Preventive Actions. Write down what was fixed, when it was fixed, and who did it.
Star-rating summary: Summarise all those scores in one monthly chart. It’s an easy way to track progress and show improvement.

Ways of Working

This is your playbook; it shows how your team works day to day.

SOPs and schedules: Every area should have a Standard Operating Procedure and a cleaning schedule linked to its FR level (risk level). That tells staff what to do, how often, and with which products.
Incident and Near-miss Logs: If something goes wrong, maybe a spill, missed area, or PPE issue, write it down. Also, note what you learned and how you will stop it from happening again.

Why it matters

A recent national point-prevalence study found notable levels of Healthcare-Associated Infections (HCAIs) in England. Strong cleaning, good records, and regular reviews help reduce risk and show regulators that you are in control.

Pro tip

Keep a 90-day pack ready: last 3 months of audits, actions, training updates, and star-rating sheets, plus COSHH and product certificates.

Things to Consider When Healthcare Facility Cleaning

Shift patterns vs FR categories

Clean more when the area gets used a lot, and less when it’s not as busy. Nights and weekends can get busy, too. If patient flow rises, raise the FR level or add extra rounds. Write down what changed and why. Make sure handovers are clear: who cleans what, when, and with what product.

Wet vs dry contact times

Some products need a wet contact time (the surface must stay wet for the full minutes on the label). Others work in a shorter, “dry” window or as a wipe with a tested method. If it dries too soon, you may not get the kill you expect. Keep a simple “contact-time cheat sheet” on the trolley. Do not wipe dry early.

Shared equipment controls

Anything that moves between patients or rooms can spread germs: pumps, cuffs, remotes, keyboards, touch screens. Give each item a quick between-use wipe and a daily deeper clean. Use colour-coding so the kit from bathrooms never touches clean areas.

Subcontractor Oversight

If a partner helps with cleaning, make sure they follow your FR map, your SOPs, and your products. Do a short induction, check training and COSHH, and agree on audit and CAPA rules. Keep proof: who was on shift, what was cleaned, and any fixes made. One page is enough if it’s clear.

Bonus point

Verify supplier claims. Use UKAS CertCheck to confirm ISO/EN certificates and lab claims before you accept them. It’s free and public. (ukas.com)

UKAS is the UK’s National Accreditation Body, appointed by the government to assess and accredit organisations that certify and test.

How to Choose the Right Medical Facility Cleaning Service Providers & Next Steps

Here is the Provider selection checklist you can use and ask questions during your first session:

Verify the Team has the know-how of the necessary Standards

NHS 2025 literacy: Show me how you use Functional Risk (FR) categories and star ratings in real jobs. (NHS England)
NIPCM/SICPs ready: Prove your teams follow the national IPC manual steps in daily work.
HTM Awareness: Give examples for theatres, dental (HTM 01-05), endoscopy (HTM 01-06), waste (HTM 07-01).

Ask What Products They Use, Along with Proof
of Usage

EN-standard evidence: Share current certificates/test reports for EN 1276 / 13697 / 14476 / 16615 for the products you use. (Keep them with COSHH.) Red-flag: Expired certificates, very low limits, or insurers that aren’t UK-authorised.
COSHH pack: Provide Safety Data Sheets, risk assessments, and the contact times you follow.

Confirm The Staff Are Well-Trained

Training logs: “Show your training matrix (roles, dates), induction, refreshers, and competency checks (PPE on/off, two-stage clean).”
BICSc model: “Confirm skills align to healthcare tasks (BICSc or similar).

Ask for Audits & reporting

Sample SOPs & audits: Share a full SOP, a visual audit, and any ATP/efficacy checks with actions (CAPA).
Reporting outputs: Show the monthly star-rating summary and an example dashboard.
Response & supervision: Confirm response times, on-site supervision ratios, and how we escalate issues.

Check they are Insured

Employers’ Liability: Must be legal and ask for the Employers’ Liability Certificate (usually £5m+).
Public Liability: Covers injury/property damage; add Professional Indemnity/Clinical Negligence if advice or clinical risk is involved.
Certificates of Insurance: Get policy numbers, limits, expiry, and territory for each policy; confirm the insurer is UK-authorised.

Why Innovative Cleaning Services (UK) for Medical Facility Cleaning

As a leading medical facility cleaning services UK, we do clean with strict compliance first and patient safety:

Healthcare-trained teams who work for NHS 2025 and NIPCM steps.
Audit-ready documents (SOPs, schedules, FR maps, star-rating sheets).
Transparent reporting (visual audits + optional ATP where used) with clear actions.
Measurable outcomes you can track month to month.

At Innovative Cleaning Services, we make it simple to prove that cleaning is being done right, on time, and to standard for your medical facility.

Get a free compliance walkthrough. We’ll map your FR categories, review chemicals and COSHH, and deliver a risk-based proposal with timelines and an evidence pack you can use in audits.

frequently asked questions

Are the National Standards of Healthcare Cleanliness 2025 mandatory for me?

Yes for NHS providers; strongly recommended for private and commissioned services. The 2025 standards set FR categories, audits, and star ratings. Aligning with NIPCM steps makes CQC inspections smoother and reduces risk.

What’s the difference between EN 1276 and EN 14476 claims?

EN 1276 proves bactericidal activity; EN 14476 proves virucidal activity. Pick what the risk demands. Keep current certificates, ideally with UKAS-accredited test reports, and file contact times in your SOPs.

How often should we do a terminal clean?

Do a terminal clean after discharge or transfer of an infectious patient, or when isolation ends; at end of theatre lists; and whenever IPC advises. It’s risk-triggered, not just scheduled. Record actions.

What evidence satisfies CQC in cleaning?

CQC checks proof in practice: training matrix (BICSc), SOPs and schedules linked to FR levels, visual and ATP audits, CAPA logs, COSHH SDS, EN 1276/14476 certificates, UKAS evidence, and a monthly star-rating.

Are colour-coding systems mandatory?

Not a law, but it’s NHS/BICSc best practice and expected by inspectors. Use red, blue, green and yellow to stop cross-contamination. Train staff, label stores, and show colour-coding in your audits.

How does Innovative Cleaning Services prove compliance?

Cleaning a medical facility is far more demanding than cleaning other facilities. All regulations must be followed.

Some medical facilities are aware of these regulations, while some find them challenging to implement, which is why our healthcare cleaning services in the UK exist.

We follow the National Standards of Healthcare Cleanliness 2025, Functional Risk (FR) categories, and the National Infection Prevention and Control Manual (NIPCM).

We deliver IPC cleaning services in the UK with EN 14476-tested products, colour-coded cleaning equipment, proper checklists and clear audits.

As hospital cleaning contractors, we help make compliance visible and easy for everyone through our clinical cleaning services in the UK.